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Frequently Asked Questions (FAQ)


Q: How can I install your software once I've downloaded it to my hard drive?

Run the installation of the new version and follow the instructions.You will need dotnet frame work 2.0 which can be downloaded from the microsoft site directly through the software.

What happens when the evaluation period ends?

After 20 days of evaluation, if you have not registered the software, you will not be able to login to the program.

What do I get when I register?

After the payment, which will remove a time limitation. Also you'll get the unlimited technical support, free of any charge and an opportunity to suggest to us further upgrades of our software.

If I upgrade the computer or reinstall Windows, will it be necessary to register once again?

No, simply click the already registered link in the software and enter your username | password again and nothing more.

I lost my password. What should I do?

If you are a registered user of ZoomSales and for some reason your password has been lost, please click the forgot password link in the software and you will receive your password by e-mail as soon as we verify your username.

I received an error message when try to open Desktop Rose, the program cannot open the database.

ZoomSales requires the Microsoft MDAC v 2.6 or later, installed on your PC. By default, this product should be included into the Windows installation package. Probably some files are damaged. Please reinstall the Microsoft MDAC on your PC.
MDAC (v2.8) is available at microsoft.com (5427 K):
http://download.microsoft.com/download/c/d/f/cdfd58f1-3973-4c51-8851-49ae3777586f/MDAC_TYP.EXE

Is it possible to carry ZoomSales with me in my "stick" drive from home computer to work computer, etc?

Yes, you can install ZoomSales directly to the memory stick, USB drive or any other removable device and then run the program directly from this device.

If you cannot find an answer to your question here, please contact us:

support@micromann.com for ZoomSales.

 

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